Unfortunately, there have been a few instances where a lack of communication from customer care has cost clients money. The description of their products are accurate for the most part, but that doesn’t mean they can’t be deceiving. Trustpilot reviewers didn’t hold back on mentioning all the aspects in which Back Market didn’t deliver a good service. From the body to the software, they ensure that the various components of the device are still working.
What Do Customers Think About Back Market Reviews?
Furthermore, De Larauze, Le Brouster, and Vaute all had impressive careers before founding Back Market. Both De Larauze and Le Brouster worked at marketplace distribution platform Neteven for more than two years while Vaute worked at advertising agency BETC for three years. Spocket helps dropshippers around the world discover and dropship US & EU and Global based products. Read our detailed Ibotta review to see if the cashback app is worth it in 2025. Learn how it works, pros and cons, money-saving hacks, and earning potential.
Understanding Cosmetic Conditions
Plus, it offers a one-year warranty on all purchases, as well as free returns in case a customer is not happy with their purchase. This gives customers more confidence when buying, knowing that they can receive replacements or refunds if their products fail within one year. Back Market is an online marketplace that helps people buy refurbished electronics. Back Market provides a marketplace for third-party sellers to sell discounted refurbished items.
Benefits Of Purchasing From Back Market
They are fully inspected and tested to make sure they are in good condition. Every item has a minimum 6 month warranty and customer support if you have any issues. Our international presence is not just about logistics; it’s about being part of the communities that have a shared passion for sustainability and tech. We’re proud to be a part of the larger effort to reduce e-waste by making renewed devices more desirable. Through our locations, we remain steadfast in offering our customers a convenient, trustworthy experience that aligns with our core values. By choosing these products, we make strides in reducing e-waste and lessening the environmental impact that comes with producing new devices.
What Sitejabber Reviewers Liked About Back Market
All in all, Back Market is a legit business with great deals on electronics. Whether you want a laptop, phone, or accessories, Back Market is the perfect choice. Item as described, bought it for my son as his phone kept overheating and switching off. You can track your orders and see sales on different devices by creating a customer account. Through your account, you may also get in touch with vendors and recommend friends to receive discounts.
Back Market is an online platform for pre-owned electronics. It provides customers with quality products at a fraction of the cost of new electronics. You can buy smartphones, tablets, computers, accessories and many other gadgets from the website.
In this article, we’ll look at Back Market, how it works, and what customers have to say about it. Moreover, we will share some tips to help you have the best shopping experience. Back Market is a legitimate marketplace that has been around since 2014, with operations in 17 countries. The company has been featured in publications like Forbes and TechCrunch and has good ratings on Trustpilot, which suggests most customers are satisfied. For any other questions, you can submit a request form online or contact the brand from a customer account. Back Market offers free shipping on all of its devices.
And thankfully, the internet has made finding deals easier than ever. But with so many websites and apps out there, it can be hard to know which ones are legit and which ones are scams. Back Market directed me to only communicate through them and not contact the Tech Gallery. BM was acting as an agent for Tech Gallery and probably has a thousand self-taught “refurbishers” that their platform lends credibility to.
- By providing clear and accurate information, Back Market empowers consumers to make informed decisions and manage their expectations effectively.
- The track record of the company is testimony to the fact that it has succeeded in gaining the confidence of the users.
- Additionally, a seller needs its own customer service team for after-sales inquiries.
- Services like repair, data recovery and trade-in are also available.
- Back Market is a thriving online marketplace originating from France, specializing in offering refurbished electronics.
Back Market has everything you need to do so for a lower price tag. Note that shipping times may vary depending on where the seller is located. Each Back Market seller also goes through a screening process to receive the Back Label.
How A Slow Tech Uprising Is Changing The World
- It’s not enough to simply rely on the overall positive reputation of Back Market and assume every device will be perfect.
- Whether you’re into fitness tracking or just want the latest smartwatch, these refurbished options provide excellent value.
- Should issues arise, Back Market provides a supportive customer service to assist us promptly.
- Avoid off-platform payments and direct bank transfers to stay protected by Back Market’s buyer policies.
- Because the site focuses on pre-owned items, prices are often lower than what you would find at a traditional retailer.
Their focus on providing a great experience for buyers makes them stand out from the competition. Their website is easy to navigate, and their customer service is top-notch. Back Market is a great option for finding deals on electronics, but it’s not the only site out there.
What Does Refurbished Mean? Used Vs Refurbished Explained
So there are some little cosmetic things, but the screen is perfect. There’s no scratches on the screen, so they obviously had a screen protector. As I said, just some little tiny cosmetic scratches that are not deep scratches at all. That’s going to be covered when you put a case on the phone anyway. I placed the order literally two days ago and it came FedEx two-day express shipping right to my door very, very fast. And it comes from Electronic Deals Back Market in Brooklyn, New York.
Is Back Market Legit? Get The Inside Scoop Here!
If you’re looking for good deals on refurbished Apple electronics, head on to RefurbMe and start comparing deals from Back Market and other certified third-party refurbishers. This way, you can easily find the best deals and even set up price alerts to save even more on your next purchase. Fair products are the cheapest, while Excellent-graded items are the most expensive. Sometimes, Back Market devices also come with a completely new battery. To use Back Market, start by searching for the product you want to purchase, such as smartphones, laptops, cameras, TVs, home appliances, or other devices. You can use keywords or browse by category, and the results will populate in a clean, card-style layout, with the product cost visible.
I sent it to be repaired as it is under the warranty to be repaired/replaced or get a refund. In the beginning, they said they are waiting for the part to be replaced. After they kept my mobile for 6 days, “repairing it”, they sent it back, still not working (not fixed nor replaced)!
It specializes in refurbished electronics and other products. From smartphones to TVs, laptops, tablets and gaming consoles, it has a wide selection. Its team of engineers tests and certifies products to meet quality control standards. Every product comes with a one-year warranty and return policy.
Unlike OfferUp, though, Back Market’s products are more professional. This article covers the good and bad sides of this company. See if it’s a good fit so you can make the right purchase. A strict onboarding process ensures only reputable refurbishers join, requiring proof of quality refurbishing, testing processes, and compliance with legal or tax regulations.
